Terms of Service
Terms of Service Effective Date: 07/12/2025 Welcome to Pawfetcher. By using our website and services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.
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Acceptance of Terms By accessing or using Pawfetcher, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.
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Eligibility You must be at least 18 years old and able to enter into legally binding contracts to use our platform. By using Pawfetcher, you represent that you meet these requirements.
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Our Services Pawfetcher connects pet owners with trusted service providers for pet sitting, dog walking, drop-in visits, and more. We are a platform, not a direct provider of pet care services.
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User Accounts You are responsible for maintaining the confidentiality of your account information. You agree to provide accurate, complete, and up-to-date information at all times.
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Bookings and Payments All bookings and transactions are processed securely through our platform. Users agree to honor confirmed bookings, adhere to agreed terms, and follow our cancellation policy.
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Fees and Commission Pawfetcher may charge service fees to both sitters and customers. These fees are disclosed at the time of booking and are subject to change with notice.
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User Conduct You agree to use Pawfetcher responsibly and not to:
Violate any laws or regulations
Misuse or damage the platform
Post false, misleading, or harmful content
Harass, harm, or impersonate others
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Reviews and Content Users may leave reviews and upload content. By doing so, you grant us a non-exclusive license to use this content for promotional and operational purposes. Offensive or inappropriate content may be removed.
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Limitation of Liability Pawfetcher is not liable for any injury, loss, or damage resulting from services booked through the platform. We do not guarantee the conduct or performance of users or service providers.
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Termination We reserve the right to suspend or terminate your access to the platform at our sole discretion, with or without notice, for any violation of these Terms.
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Modifications We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes means you accept the revised terms.
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Contact If you have questions about these Terms, contact us at: hellot@pawfetcher.com